Revocation Policy
Consumers within the meaning of Section 13 of the BGB [German Civil Code] have a right of revocation as stated in the following terms and conditions:
You have the right to revoke this contract within fourteen days without stating your reasons for doing so.
The revocation period is fourteen days as from the date on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.
In order to exercise your right of revocation, you must inform us
caligri GmbH
Ettighofferstr. 70
53123 Bonn
GERMANY
Email: [email protected]
of your decision to revoke this contract by sending us an unambiguous declaration to that effect (e.g., a letter sent in the post or a fax or email). You may use the enclosed model revocation form for doing this, but you don't have to do so.
To comply with the time limit for revocation it is sufficient for you to send the notification of the exercising of the right of revocation prior to the expiry of the revocation period.
Consequences of revocation
If you revoke this contract, we must repay to you without delay – and at the latest within fourteen days as from the date when the notification of your revocation of this contract is received by us – all the payments which we have received from you, including the delivery costs (excluding the additional costs resulting from the fact that you have chosen a different delivery method to the standard, cheapest method of delivery that is offered by us).
In order to make this repayment we will use the same means of payment as you used for the original transaction unless a different method has specifically been agreed with you; in no event will you be charged fees in connection with this repayment.
If you have demanded that the services should begin during the revocation period, you must pay a reasonable amount to us which corresponds to the proportion of the services that has already been provided by the time when you notify us of the exercising of the right of revocation in relation to this contract, as a share of the overall scope of services that are specified in the contract. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You shall bear the direct costs of returning the goods. The costs are estimated at a maximum of approximately 50,00 EUR.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
Exclusion of the right of withdrawal
The right of revocation does not apply to the following contracts, among others:
- contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- contracts for the supply of goods which, by reason of their nature, have been inseparably mixed with other goods after delivery;
- contracts for the supply of non‐residential accommodation services, transport of goods, motor vehicle hire, supply of food and drink, and the supply of other services relating to leisure activities, where the contract provides for a specific date or period for the supply.
Model revocation form
(If you wish to revoke the contract, please fill in this form and return it to us.)
- To
caligri GmbH
Ettighofferstr. 70
53123 Bonn
Phone: +49 221 98652725
Email: [email protected]
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in the case of notification by means of a letter)
- Date
(*) Delete as applicable.